Super Metro

Super Metro CEO Nelson Nduki has explained why the sacco’s buses are still in operation despite being suspended by the National Transport and Safety Authority (NTSA).

Speaking to one of the leading local digital publishers, the Super Metro CEO confirmed that their PSVs were still on the roads on Thursday, March 20, 2025, since they had already started the day’s operations before learning of the NTSA suspension.

“We learnt of the suspension today,” he said. “We can’t just halt operations all of a sudden because we have over 500 vehicles in the city. What will happen to our loyal customers if we cease operations?” he said.

Nduki while commenting on their next course of action, said he was still in consultations with stakeholders within the SACCO, but they were considering moving to the NTSA tribunal to plead their case. 

NTSA suspends Super Metro

NTSA on Thursday morning announced the suspension of Super Metro’s license, citing several infringements from the sacco, among them being expired permits, speed-limiter issues, unqualified drivers, and labour-law breaches.

NTSA said 15 Super Metro buses had expired permits, while 109 drivers were found to have exceeded speed limits.

Staff contracts also came into question, with NTSA claiming the contracts breached labour regulations.

Over 300 Super Metro vehicles were also flagged for different speed limiter infractions, including expired certificates, while some vehicles were noted to have exceeded the required 80 kilometres – per – hour on highways. 

NTSA ALERT: SUSPENSION OF SUPER METRO LIMITED OPERATOR LICENCE

This is to notify the Public that the Authority has suspended Super Metro Limited’s operator licence until the Company fully complies with the Public Service Vehicles Regulations, 2014 and other set conditions.… pic.twitter.com/P7aeTx9Ppe

— NTSA KENYA (@ntsa_kenya) March 20, 2025

Super Metro CEO condemns suspension

Nduki has, however, condemned what he described as an “unfair” treatment of the SACCO by the NTSA.

He argued that the Safety Authority should have cracked the whip on the specific public service vehicle that was non-compliant, not the entire SACCO.

“What I can say is that it is very unfair for the authority to issue a blanket suspension. This was an isolated incident involving a few vehicles,” Nduki said.

“We strongly condemn the suspension because not all of our vehicles committed the offence. You can’t just suspend an entire SACCO. We would understand if they suspended the involved parties, but a blanket suspension is uncalled for because we have always been compliant. We are probably the most compliant SACCO in the country.”